Quality Processes & Values
Quality is our number one priority for our customers. West River Conveyors has created and implemented values, objectives, and policies that guide our processes.
Quality Policy:
Voices concerns if quality is being compromised
Aims for continuous improvement
Leads by example
Understands individual contributions to the QMS
Exceeds customer expectations
Value Statement
Our work shall be guided by the following values and beliefs:
1. Respect – we shall treat our customers and employees with respect
2. Fairness – fairness in our dealings with customers and employees, valuing diversity and being committed to equality
3. Focus On The Individual – treat our employees and customers as individuals making their experiences more personal
4. Quality – strive for excellence through continuous improvement of quality management processes and system
5. Golden Rule – treat others as you would like to be treated
Cost-effective solutions for hauling aggregates like sand and gravel over long distances.
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Improve mining operations with custom conveyors that are tested for safety and reliability.
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An online inventory stocked with gearboxes, fluid couplings and other parts ready to be shipped.
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Avoid unplanned downtime and injuries that can arise from worn out conveyor belts.
LEARN MOREWest River Conveyors & Machinery Company was recently awarded the 2020 Manufacturer of the Year Award by the Southwest Virginia Alliance for Manufacturing (SVAM). In a virtual ceremony held on read more »
The debate of whether to use a fleet of trucks or conveyors to move millions of tons of aggregate from the job site to the processing plant is not a read more »
Conveyor transfer chute problems are often expensive. Close attention in the design phase can prevent or at least minimize them. Consider for example a chute that keeps blocking. Each time read more »
